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Grand Sunset Princess Playa del Carmen Exterior photoGrand Sunset Princess Playa del Carmen Room photoGrand Sunset Princess Playa del Carmen Exterior photo

Grand Sunset Princess – A Favorite for Families in Playa del Carmen

•
8.5|Great
Check rooms and rates
From$415 /nightOnly on Our Website-10%
Check-in
04Nov
Check-out
05Nov
Guests
2 Guests
Key details

About the Hotel

Prolongacion 5Ta Avenida, Mz 20 Lote 006, Playa del Carmen, 77710
-
Close to the beach
Great
8.5
8.0
/10
2.0
4.6
/5

5-star all-inclusive beachfront resort with 12 restaurants and 19 bars in Playa del Carmen

Accommodations

Grand Sunset Princess has 674 rooms with luxury amenities such as private balconies and minibars. The rooms include air conditioning, flat-screen TVs, and private bathrooms. Family rooms and ground-floor units are available for different guest needs.

Dining and Drinks

The resort offers 12 restaurants serving Italian, Mexican, seafood, Asian, European, and barbecue grill cuisines. There are 19 bars, including a pool bar and a sports bar open 24 hours. Specialty dining includes teppanyaki, a steakhouse, and an ice cream shop.

Spa and Wellness

The spa covers 1,700 m2 with a circuit that includes steam room, massage chairs, and hydrotherapy areas. Guests can book facials, body treatments, manicures, pedicures, and waxing services. The spa also offers yoga classes, a fitness center, and a personal trainer.

Activities and Entertainment

Daily activities include water sports, tennis courts, table tennis, billiards, and a kids' club. Evening entertainment features live music, shows, and a nightclub with a DJ. The resort has a water park with slides, a games room, and a children's playground.

Location and Services

The hotel sits on a beachfront along Playa del Carmen, a 2-minute walk from the sand. Nearby attractions include the Mayan ruins of Tulum, the Coba archaeological site, and 5th Avenue shopping. Concierge, currency exchange, and tour desk services are available on site.

Highlights

Rooms: 674 rooms with balconies and minibars

Dining: 12 restaurants and 19 bars

Spa: 1,700 m2 spa circuit with hydrotherapy

Activities: water park, tennis, kids' club

Beach: direct beachfront access

Awards: TripAdvisor Certificate of Excellence

“This property stands out for its expansive all-inclusive experience, bringing together diverse dining and activities suited for both families and couples. I appreciated the attention to wellness, highlighted by one of Riviera Maya's largest spas and a focus on environmental conservation. The combination of luxury amenities, cultural proximity to Mayan sites like Tulum and Coba, creates a balanced retreat.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Suite Private Pool
    2 persons
    485 sq. feet
    1 Queen-size bed and 1 Sofa bed
    Air conditioning
    Bathtub
  • Deluxe Junior Suite
    2 persons
    595 sq. feet
    1 Queen-size bed and 1 Sofa bed
    Air conditioning
    Bathtub
  • Laguna Villa Suite Adults Only
    2 persons
    700 sq. feet
    1 King-size bed and 1 Sofa bed
    Air conditioning
    Bathtub
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.9/10Review score

General

  • Non-smoking rooms
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis
  • Yoga class
  • Sports trainer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Garden area
  • Spa & wellness centre
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Make up services

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

At Grand Sunset Princess, a diverse culinary landscape awaits, offering a fusion of international flavors set in modern and inviting atmospheres. With twelve unique dining venues and a selection of vibrant bars, guests can indulge in everything from light snacks to elegant dinners, all crafted with meticulous care.
Grand Sunset Princess Playa del Carmen Restaurant photo
Grand Sunset Princess Playa del Carmen Restaurant photo
Grand Sunset Princess Playa del Carmen Restaurant photo

Buffet Restaurant Green

International Buffet
Ambiance
Modern and spacious, perfect for casual family meals.
Key Offerings
An expansive array of international dishes featuring live cooking stations, ensuring a fresh and vibrant dining experience.
Reservation
no
Breakfast: 07:00 - 12:30; Lunch: 12:00 - 15:00; Daily

Buffet Restaurant Orange

International Buffet
Ambiance
Bright and airy, ideal for leisurely breakfasts and lunches.
Key Offerings
A delightful selection of global flavors served in a buffet style, complemented by a range of desserts to satisfy every sweet tooth.
Reservation
no
Breakfast: 07:00 - 10:30; Lunch: 12:00 - 15:00; Daily

Grill Restaurant La Vaqueria

Grill/BBQ
Ambiance
Charming and lively, offering an outdoor setting for grill enthusiasts.
Key Offerings
Savor expertly grilled meats and BBQ favorites that celebrate the essence of outdoor dining.
Reservation
no
Dinner: 18:00 - 23:00; Daily

Italian Restaurant Mamma Mia

Italian
Ambiance
Cozy and welcoming, perfect for romantic dinners or family gatherings.
Key Offerings
Enjoy classic Italian dishes, from homemade pasta to gourmet pizzas, all prepared with authentic ingredients.
Reservation
no
Dinner: 18:00 - 23:00; Daily

Snack Sunset Restaurant

International
Ambiance
Casual and relaxed, great for quick bites between activities.
Key Offerings
A variety of international snacks and light meals available throughout the day for a quick recharge.
Reservation
no
Breakfast: 07:00 - 10:30; Daily

Grand Sunset Princess Location

Prolongacion 5Ta Avenida, Mz 20 Lote 006, Playa del Carmen, 77710
Map view
Nearby
Punta Bete
1000 ft
Restaurants
Coco's Cabanas
1.1 mi
Punta Bete Mexico Xcalacoco
Club de Playa Selvamar
3500 ft
Playa Xcalacoco
Koh Thai
4200 ft
Predio El Limonar fraccion 2
La Brasserie
4200 ft
El Limonar 1 Dentro del Hotel The Fives
Oka - Sushi Bar
4200 ft
Predio El Limonar fraccion 2
La Marea
1.1 mi
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Bistro Restaurant
4200 ft
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Coral Grill & Bar by Viceroy
3900 ft
Playa Xcalacoco Frac 7 In Hotel Viceroy
Sea Olive
4100 ft
Xcalaco El Limonar No. 1
Explore Playa del Carmen
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Punta Bete
4 minutes' walk
A nearby beach area known for its serene environment and picturesque views, perfect for a relaxing day by the water.
Grand Coral Beach Club
Grand Coral Beach Club
30 minutes' walking
A stylish beach club offering sun loungers, water sports, and a vibrant atmosphere ideal for socializing and relaxation.
Church of Guadalupe
45 minutes' driving
A beautiful landmark with stunning architecture and scenic views, attracting visitors for both its history and tranquility.
Beach Day at Punta Bete
4 minutes' walk
Relax on the sandy shores of Punta Bete, where you can swim, sunbathe, and enjoy beachside snacks at nearby vendors.
El Camaleon Golf Course
25 minutes' walk
An 18-hole golf course designed by Greg Norman, featuring stunning landscapes and challenging play for golf enthusiasts.
Koh Thai
Koh Thai
16 minutes' walk
Authentic Thai cuisine with a vibrant atmosphere, offering dishes like Pad Thai and Green Curry; vegetarian options available.
Coco's Cabanas
Coco's Cabanas
20 minutes' walk
A casual beachside eatery known for fresh seafood and tropical drinks, perfect for enjoying sunset views. Reservations recommended.
La 5ta Hacienda
55 minutes' driving
A lively nightlife spot offering live music, dancing, and themed nights, ideal for those looking to enjoy local entertainment.
Go Natural Explorers
Go Natural Explorers
40 minutes' driving
Adventure park featuring eco-tours and water sports, providing fun for families and thrill-seekers alike with various activities.
Tips on navigating the city
  • City Centre
    Playa del Carmen 10 min  ·  4.0 mi
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 16 min  ·  6.6 mi
    Cozumel (CZM) 63 min  ·  26.0 mi
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Check Rates
Property information and rules
Check-in
from 15:00-23:00
Check-out
from 06:00-11:00
Internet
Wireless internet is available in the hotel rooms for free.
Pets
Pets are not allowed.
Languages
English, German, Spanish
Year renovated:
2007
Number of rooms:
521
Former name
grand sunset princess all suites & spa resort

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Breakfast
9.1/10
Cleanliness
9.0/10
Comfort
9.1/10
Facilities
8.9/10
Free Wi-Fi
5.9/10
Location
8.6/10
Paid Wi-Fi
7.5/10
Staff
8.6/10
Value for money
8.6/10
Pros
Family rooms
Clean resort
Gorgeous grounds
Cons
Moldy smell
Poor food quality
Dismal customer service
Guest reviews
based on 386 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Grand Sunset Princess
How far is Grand Sunset Princess from Aeropuerto de Playa del Carmen?
Grand Sunset Princess is located 3 mi from Aeropuerto de Playa del Carmen, approximately a 20-minute drive.
What type of rooms does Grand Sunset Princess offer?
The hotel offers luxury rooms including Junior Suite Deluxe and rooms equipped with a flat-screen TV, air conditioning, minibar, and private bathroom.
What dining options are available at Grand Sunset Princess?
Grand Sunset Princess features 12 restaurants including options for international and Mexican cuisine, along with 19 bars for drinks and snacks.
Is there a fitness center at Grand Sunset Princess?
Yes, Grand Sunset Princess includes a fully-equipped fitness center for guests.
What amenities can guests expect in their rooms at Grand Sunset Princess?
Rooms at Grand Sunset Princess include a seating area, mini fridge, coffee/tea making facilities, safety deposit box, and free toiletries.
What are the check-in and check-out times at Grand Sunset Princess?
Check-in time at Grand Sunset Princess is 15:00, and check-out is by 11:00.
Is there a pool available at Grand Sunset Princess?
Yes, Grand Sunset Princess features an outdoor swimming pool along with children's pools.
What spa services are offered at Grand Sunset Princess?
Grand Sunset Princess offers a full-service spa with treatments such as massages, body scrubs, facials, and a sauna.
What languages do staff speak at Grand Sunset Princess?
Staff at Grand Sunset Princess speak English, Spanish, German, and French.
How far is Grand Sunset Princess from the beach?
Grand Sunset Princess is located 200 metres from Playa del Carmen Beach.
What is available for children at Grand Sunset Princess?
Grand Sunset Princess features a kids' club, children's play area, and activities tailored for younger guests.

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