"I loved the wildlife at the resort, the monkeys, the coatis and the deers, just having the animals roaming naturally around is amazing!"
Barbara from Portugal
read full review
"Book a swim-out room- Its definately worth it!!!!"
Lorraine V from Canada
read full review
"The spa was awesome, we took a massage with hot stones (extra cost obviously) but it was great, totally worth it."
Lluvia from Mexico
read full review
Amenities
Grand Sunset Princess encompasses 674 rooms located in low-level buildings, providing a mix of deluxe accommodations. The resort offers 12 restaurants, 19 bars, a disco, a theatre, and 12 pools, enhancing the all-inclusive experience. Guests can enjoy non-motorized water sports, tennis courts, and daily entertainment activities.
Rooms
Grand Sunset Princess provides a variety of room types, including the Deluxe Junior Suite and the Platinum Suite. Some rooms offer direct swim-up pool access, while others come with terraces equipped with hot tubs. Accommodations are designed for up to four guests, ensuring ample space for relaxation.
Location
The resort is situated in Riviera Maya, just a short distance from Playa del Carmen, Cancun, and Tulum. Guests can access nearby attractions easily, including famed natural wonders and archaeological sites. The resort setting features a beachfront location with stunning views and access to pristine beaches.
Wellness
The Spa Princess at Grand Sunset Princess spans over 1,700 m2, encompassing one of the largest wellness areas in Riviera Maya. Guests can experience treatments inspired by ancient Mayan rituals and enjoy exclusive amenities, including a thermal circuit and a Temazcal. The wellness offerings provide a comprehensive approach to relaxation and rejuvenation.
Dining
Dining options at Grand Sunset Princess include an array of cuisines, ranging from traditional Mexican to Italian and Asian. Guests can choose from family-friendly buffets to upscale à la carte restaurants, ensuring a variety of dining experiences. The Chill Out Beach Club Restaurant adds a unique beachfront dining setting.
Highlights
Spa: One of the largest spas in Riviera Maya
Dining: 12 restaurants and 19 bars
Pools: 12 pools including exclusive pools for families
Activities: Non-motorized water sports included
Rooms: Deluxe Junior Suites with swim-up access
“This property stands out for its expansive all-inclusive experience, bringing together diverse dining and activities suited for both families and couples. I appreciated the attention to wellness, highlighted by one of Riviera Maya's largest spas and a focus on environmental conservation. The combination of luxury amenities, cultural proximity to Mayan sites like Tulum and Coba, creates a balanced retreat.”
James DavidEditor-in-Chief at Familyhotels
View all
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Deluxe Junior Suite
2 persons
55 m²
1 King-size bed
Shower
Bathtub
room details
Laguna Villa Suite Adults Only
2 persons
65 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Platinum Suite
2 persons
61 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Deluxe Junior Suite Pool Access Only 13 years old
2 persons
55 m²
1 King-size bed and 1 Sofa bed
Shower
Bathtub
room details
Click button to see more rooms
Show all rooms
Show all roomsLess
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Key card access
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Tennis court
Billiard tables
Darts
Table tennis
Yoga class
Sports trainer
Guest Parking
Dryer
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Garden area
Spa & wellness centre
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Show more
Dining Onsite
At Grand Sunset Princess, a diverse culinary landscape awaits, offering a fusion of international flavors set in modern and inviting atmospheres. With twelve unique dining venues and a selection of vibrant bars, guests can indulge in everything from light snacks to elegant dinners, all crafted with meticulous care.
Buffet Restaurant Green
International Buffet
Ambiance
Modern and spacious, perfect for casual family meals.
Key Offerings
An expansive array of international dishes featuring live cooking stations, ensuring a fresh and vibrant dining experience.
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Bistro Restaurant
1.3
km
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Coral Grill & Bar by Viceroy
1.2
km
Playa Xcalacoco Frac 7 In Hotel Viceroy
Sea Olive
1.2
km
Xcalaco El Limonar No. 1
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Punta Bete
4 minutes' walk
A nearby beach area known for its serene environment and picturesque views, perfect for a relaxing day by the water.
Grand Coral Beach Club
30 minutes' walking
A stylish beach club offering sun loungers, water sports, and a vibrant atmosphere ideal for socializing and relaxation.
Church of Guadalupe
45 minutes' driving
A beautiful landmark with stunning architecture and scenic views, attracting visitors for both its history and tranquility.
Beach Day at Punta Bete
4 minutes' walk
Relax on the sandy shores of Punta Bete, where you can swim, sunbathe, and enjoy beachside snacks at nearby vendors.
El Camaleon Golf Course
25 minutes' walk
An 18-hole golf course designed by Greg Norman, featuring stunning landscapes and challenging play for golf enthusiasts.
Koh Thai
16 minutes' walk
Authentic Thai cuisine with a vibrant atmosphere, offering dishes like Pad Thai and Green Curry; vegetarian options available.
Coco's Cabanas
20 minutes' walk
A casual beachside eatery known for fresh seafood and tropical drinks, perfect for enjoying sunset views. Reservations recommended.
La 5ta Hacienda
55 minutes' driving
A lively nightlife spot offering live music, dancing, and themed nights, ideal for those looking to enjoy local entertainment.
Go Natural Explorers
40 minutes' driving
Adventure park featuring eco-tours and water sports, providing fun for families and thrill-seekers alike with various activities.
Tips on navigating the city
City Centre
Playa del Carmen10 min
·
6.4
km
Airports
Playa Del Carmen, Quintana Roo (PCM)17 min
·
10.7
km
Cancun International Airport (CUN)78 min
·
51.4
km
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Guest reviews
5.0/10
based on 5 reviews
8.0
8.0/10 based on 1044 reviews
Sue
United States,
May
2025
10.0/10
A few initial hiccups were quickly resolved by the amazing concierge, Arley! He went above and beyond, saving our trip and making it truly nice. The grounds are gorgeous, and the pools are perfect.
Rooms
8.0
Our room had some minor issues initially, but they were fixed promptly. We upgraded to a suite with a lovely view!
Service
10.0
Arley from concierge was really good! He addressed our problems, arranged dinner reservations, and even gave us a day pass to the chill-out area. The staff were generally super nice and friendly.
Location
9.0
The resort is beautiful, with gorgeous landscaping, a lovely main square and bungalows by the pools.
Dining
9.0
We enjoyed a delicious dinner at one of the restaurants, thanks to Arley's help with reservations.
Facilities
9.0
The pools were great, with the perfect water temperature. Plenty of activities were available.
Fred
United States,
September
2024
6.0/10
Despite some minor issues, this large resort is well-maintained and has friendly staff. The food and drinks could be improved.
Rooms
6.0
The room was good, but the mattress and TV were old and the room was extremely humid.
Service
8.0
Staff were generally friendly and worked hard to keep the place clean. The shuttle service was helpful.
Location
9.0
Beautiful grounds, lots of wildlife to see. The resort is very large but clean.
Dining
5.0
The food was bland and uninspired. Drinks were sugary and generic.
Facilities
7.0
Lots of pools and a convenient shuttle service. The beach was affected by seaweed.
Russ
United States,
July
2024
8.0/10
A fantastic family-friendly resort with beautiful grounds and friendly staff. The transportation system is a lifesaver! The food is decent, but the reservation system needs improvement.
Rooms
8.0
Our room was spacious with a jacuzzi and large balcony. Very quiet and family-friendly
Service
9.0
Staff were very friendly and informative. The resort's transportation system made getting around easy.
Location
9.0
The resort is huge but well-maintained, with beautiful grounds. Cleanliness is great.
Dining
6.0
The a la carte restaurant was amazing, but the buffets were average. The reservation system is challenging.
Facilities
9.0
Lots of pools, so you can find a quiet spot or a party atmosphere. The spa is amazing!
Carlos
United States,
March
2024
10.0/10
The staff were very nice! Moises, Ricardo, Eric, Liz, Leonardo, Roberto, and Michael all made my solo trip feel special and cute. The resort is beautiful and well-maintained.
Rooms
9.0
After a quick room change, I had a beautiful beach view. My room was spacious and clean.
Service
10.0
The staff were unbelievably friendly and helpful, especially Moises, Ricardo, Eric, Liz, Leonardo, Roberto, and Michael. They made my stay fantastic!
Location
10.0
Beautiful resort, everything is clean and well-kept.
Dining
8.0
I didn't have any issues with dining; the resort had many great options!
Facilities
9.0
The gym was great, and the pools were lovely. I participated in aqua fit classes.
Wally
United States,
February
2024
6.0/10
This resort is excellent, with friendly and hardworking staff. However, check-in and check-out were slow, and getting around the large hotel requires a bit of walking or waiting for the shuttle.
Rooms
6.0
We initially had a top-floor room far from the elevator. After requesting a change, we got a ground-floor room which was much better.
Service
7.0
Staff are friendly and hardworking, but overworked and overwhelmed in some areas.
Location
7.0
Excellent resort, but very large, requiring considerable walking or reliance on the shuttle.
Dining
7.0
Food was overall good, but long lines at the bars were frequent.
Facilities
7.0
Beautiful pools, but the resort's size leads to some logistical challenges.
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:00
Check-out
from 06:00-11:00
Internet
is available in for free.
Breakfast
The hotel Grand Sunset Princess serves a full breakfast for free.
Pets
Pets are not allowed.
Languages
English, German, Spanish
Year renovated:
2007
Number of rooms:
522
Former name
grand sunset princess all suites & spa resort
FAQs
About Grand Sunset Princess
How far is Grand Sunset Princess from Aeropuerto de Playa del Carmen?
Grand Sunset Princess is located 5 km from Aeropuerto de Playa del Carmen, approximately a 20-minute drive.
What type of rooms does Grand Sunset Princess offer?
The hotel offers luxury rooms including Junior Suite Deluxe and rooms equipped with a flat-screen TV, air conditioning, minibar, and private bathroom.
What dining options are available at Grand Sunset Princess?
Grand Sunset Princess features 12 restaurants including options for international and Mexican cuisine, along with 19 bars for drinks and snacks.
Is there a fitness center at Grand Sunset Princess?
Yes, Grand Sunset Princess includes a fully-equipped fitness center for guests.
What amenities can guests expect in their rooms at Grand Sunset Princess?
Rooms at Grand Sunset Princess include a seating area, mini fridge, coffee/tea making facilities, safety deposit box, and free toiletries.
What are the check-in and check-out times at Grand Sunset Princess?
Check-in time at Grand Sunset Princess is 15:00, and check-out is by 11:00.
Is there a pool available at Grand Sunset Princess?
Yes, Grand Sunset Princess features an outdoor swimming pool along with children's pools.
What spa services are offered at Grand Sunset Princess?
Grand Sunset Princess offers a full-service spa with treatments such as massages, body scrubs, facials, and a sauna.
What languages do staff speak at Grand Sunset Princess?
Staff at Grand Sunset Princess speak English, Spanish, German, and French.
How far is Grand Sunset Princess from the beach?
Grand Sunset Princess is located 200 metres from Playa del Carmen Beach.
What is available for children at Grand Sunset Princess?
Grand Sunset Princess features a kids' club, children's play area, and activities tailored for younger guests.
Is parking available at Grand Sunset Princess?
Free private parking is available on-site at Grand Sunset Princess, with no reservation needed.